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API Best Practices Blog

Challenges when building APIs »

If you’re planning to build an API and expose it to the Internet then you’re going to have to face some challenges that you won’t necessarily find when building an internal web service. For instance:

Design. The best APIs are the simplest, but designing a simple API isn’t easy. Plus, what’s simple to one user population isn’t simple to another. A “REST-style” API like Twitter’s is great for AIR programmers or Perl hackers but someone accessing it from inside a big web app server stack might actually find it easier to use a SOAP web service with a WSDL. On the other hand, a SOAP-only API would have been death for Twitter because it would have meant that those tens of thousands of Perl hackers would have had a heck of a time using it in the first place.

Compatibility. Let’s say you don’t get the design right the first time — and how often does that happen? How many “old” versions of your API can you afford to keep running to keep clients functioning? Are are you willing to tell your users, “sorry, we changed the API and now you have to re-write your apps.”

Authentication and Authorization. What does your API do? If it just lets you look up public information, maybe you don’t need authentication. But are you planning on using it with more sensitive data? Will people be using your API to spend money? They’re going to expect that they have to authenticate using a username and password at the very least. There are quite a few ways to do that — which one(s) will you choose? How will you manage all those accounts?

Threat protection. Is there a possibility that a malformed API request can cause your servers to go off in la-la-land, trying to execute an impossible query? Did you code everything write to prevent a SQL injection attach? What if a client sends your servers some bizarre XML — will they run out of memory or crash?

Latency. Since the goal of your API is to provide a service over the Internet, then you will have to live with anywhere up to several hundred milliseconds of latency just to get to and from your API. If each API request takes hundreds more milliseconds, or even several seconds, to run, then how will that affect the perception of your service?

Visibility. Who is using your API? How often? How do the patterns change over time? What kind of latency are they seeing? How many errors do they get? Do different users see a higher error rate? Is the user you signed up last week actually using the API? These are all questions you will want to answer in order to serve your customers better.

Rate limiting. How do you plan to limit user access to your API? Sometimes the right answer is to do nothing — and this is often the right answer for an internal system, where saying “no” is not an option. But for a public, Internet-based API, you owe it to yourself to at least protect your API against disaster — a user who decides today’s a great day to see if they can call your API 100 or 1000 times per second, or one that makes a programming mistake and codes up an infinite loop, or worse. And if you’re planning on a larger user population, then a formal set of quotas makes a lot of sense, which is why Twitter, Yahoo, Google, Amazon, and others all put limits on how much you’re allowed to use their APIs before you give them a call and let them know what you’re up to.

Next, I hope to dive into what we're seeing for each of these and more in detail -Greg

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