The new technologies employed by e-tailers are starting to have very real impact on anyone who buys anything at all. It’s worth understanding in some detail, and it’s particularly important to have a sense of the scope of and the important role that a variety of data plays in creating the kinds of experiences that retail customers have grown to expect.
At Apigee, we see companies old and new achieve digital success, and the transformational nature of that success fulfills the promise of technology-enabled innovation. The ability to adapt and change to drive business is uniquely demonstrated by companies that have been doing it for a long time. Join us for a new webcast series to unearth the strategies of these long-standing companies.
Home remodeling projects always seem to present some unexpected and unnecessary (particularly in the mind of the frustrated do-it-yourselfer) complexities and headaches. I recently ran into such an issue during my effort to transform my abode into a connected home—and it’s a problem that can be solved by APIs.
Creating a lasting relationship with developers is about making a connection and then nurturing it. They don’t want tee shirts (most of them have plenty of cool ones already). Broadly, they want access to a great product (your API); a business model that rewards them; a community in which to collaborate and help each other; and an overall great experience.
Successful digital transformation enables an enterprise to drive revenue, increase customer satisfaction, and win competitive advantage through new digital channels and experiences. To get there, chief digital officers must be able to juggle priorities and manage investments, starting deep within an enterprise’s processes and tools and extending out to the cutting edge of consumer experience. In this webcast, Bryan Kirschner and Kumar Srivastava discussed these six key KPIs and how to assemble them into a highly effective dashboard.
In many customer offices, in many countries around the globe, the social engineering process that leads to the right organizational alignment for digital transformation is something that most companies should confront, work through, and, ultimately, embrace.
Apps update all the time as developers fix bugs and add features. Every so often, an app's feature growth will require a new permission. Users might be asked for new personal information, like a request for permission to “read calendar events plus confidential information.” Requests like these can cause heartburn among users.