Under the Affordable Care Act, healthcare payers must carefully monitor quality of care, performance metrics, and member satisfaction; high performance and quality can lead to a coveted five-star rating. Predictive analytics and big data can play a big role in helping insurers get there.
Like the traffic engineers and transportation departments that design highway signage, enterprises face a challenge when mapping, building, and optimizing digital customer journeys. To create innovative and information-rich digital experiences that provide customers with a satisfying journey, a business must understand the stages and channels that consumers travel through to reach their destination.
Building a digital enterprise requires the ability to track and accelerate innovation, agility, and experimentation in the enterprise. Democratizing access to data and building-block services for developers requires a systematic audit, curation, and exposure of enterprise capabilities as reusable APIs with the ability to track, monitor, and aid the usage of such services by developers and partners. Here are the six dimensions of an analytics plan that a CDO should build and track to enable better decision making.
It’s imperative for enterprises to deliver security built into the API channel. It has to protect the whole digital supply chain, end-to-end, from apps to APIs to backend services. In recognition of this, Apigee recently took two decisive steps to extend and strengthen our already strong security expertise and security operations team: we hired Subra Kumaraswamy and Tim Mather.
The killer app of big data is predictive analytics, which gives businesses the ability to anticipate and predict consumer behavior, and then immediately adapt. Today Apigee welcomes the InsightsOne team, and in so doing doubles down on big data predictive analytics and our ability to help enterprises understand consumer preferences, enhance the customer experience, and optimize business processes.
The rate of change in the API economy is accelerating as more and more organizations understand the power provided by apps and APIs and the agility provided by big data analysis. Here are five changes that will shape the API economy in the coming year.
Thanksgiving 2013 is a week away and leading retailers are working overtime and preparing for battle on Black Friday and Cyber Monday (the biggest shopping days of the year in the USA). Today’s savvy shoppers are carrying their favorite retail stores in their pockets, doing more and more business on mobile devices, are making buying decisions that are increasingly informed through social networks.
If you own a digital transformation or mobility program for retail, this ebook will give you the ammunition you need to meet the challenge of the digital world head-on, answer questions about apps, data, and APIs, and create your own roadmap.