After countless visits with customers, clear patterns emerge in how API programs and digital transformations take shape. One clear motif we’ve seen: almost all customers use the results and learnings from their initial projects in a program to inform their API roadmaps.
A recent update to our API Platform includes a new set of dashboards to help customers manage and optimize their API programs. The dashboards were rewritten from the ground up and provide increased speed, more actionable data, and deeper insights into API programs.
The topic for today is the art of knowing the known unknowns - applied to enterprise analytics, not war! After all, we are here to create value, not destroy it. Quite simply, known unknowns are enterprise metrics that we know are important, but we just do not know what their value is at any given moment in time. In other words, Key Performance Indicators (KPIs)!
Our next API webinar, "Is your API Naked? API Technology and Ops Considerations" with @landlessness and @...
It's an old cliche, but it's been said that you can't move the needle if you can't *see* the needle. So frequently we're asked "what are good metrics to measure an API program?"
While individual metrics are important - it might be as much about the 'process around metrics.' Or..how metrics are evangelized and used to drive specific parts of the API product development pipeline. Specifically:
1. Get early buy-in on the 'top 3' - strong API product managers often focus in on 1-3 top level 'strategic' metrics...
Earlier this week, Greg speculated that Twitter might have benefited from digging deeper into API metrics and usage patterns, so we thought it would be a good time to put him on the spot with a tech talk he recorded on API visibility a couple weeks ago.
We'd like to run a short series on product and technical requirements you might consider for an API roadmap or strategy. We’ll base this on trends we see in talking to hundreds of product and engineering managers that are either opening or consuming APIs (or aggregating and publishing large numbers of RSS feeds.)
Instead of talking about your APIs functionality, this is about what's *around* the API features and data. Many APIs start out as just raw naked back end features. And there is often a big gap between a raw feature and a full-fledged service, which is your API...