Thanksgiving 2013 is a week away and leading retailers are working overtime and preparing for battle on Black Friday and Cyber Monday (the biggest shopping days of the year in the USA). Today’s savvy shoppers are carrying their favorite retail stores in their pockets, doing more and more business on mobile devices, are making buying decisions that are increasingly informed through social networks.
If you own a digital transformation or mobility program for retail, this ebook will give you the ammunition you need to meet the challenge of the digital world head-on, answer questions about apps, data, and APIs, and create your own roadmap.
So I'm on my magical patio again consuming a cold beer and thinking about retail customers and the systems that serve them.
I've been asked too many times in my career to replace legacy systems with bright shinny new retail systems. Now, I'm a bit of a nostalgic guy. My first rule of technology is "embrace the legacy". Good thing because not only has that saved millions of dollars for the companies I've worked for, it's also made them millions of dollars.
You see, I've found that the fastest path to innovation is through understanding the past; the...